课程模块 Course Module

培训内容 Training Content

第一模块Module 1

认识管理与团队管理者

Identify Management and Team Managers

• 认识管理与团队管理者

Identify Management and Team Managers

• 团队管理的核心任务有哪些

What Are The Core Tasks Of Team Management?

• 团队管理游戏 Team Management Game

• 管理要把握哪些核心任务What Are The Core Tasks Of Management

• 错误的团队管理行为有哪些？

What Are The Wrong Team Management Behaviors?

• 学员管理事例分享与总结

Sharing and Summarizing Management Cases

• 团队管理的要点Key Points of Team Management

• 理解优秀团队与平庸团队的差异

Identify The Differences Between Good Teams And Poor Performance Teams

• 识别团队建设的阶段  Identify The Stage Of Team Building

• 团队角色与因人适岗Team Role and Suitability for Persons

• 团队的工作方法Team Working Methods

• 学员管理事例分享与总结

Sharing and Summarizing Management Cases

第二模块 Module 2

理解团队的发展阶段与团队建设Idemtify Team Development Stages and Team Building

• 理解团队的发展阶段与团队建设Identify Team Development stages and Team Building

• 团队的四个发展阶段

Four Stages Of Team Development

• 游戏：“叠罗汉”（团队建设与任务完成）

Game: "PYRAMID" (Team Building and Task Completion)

• 形成期、起伏期、平稳期、完成期

Formation Stage, Fluctuation Stage, Stable Stage, Completion Stage

• 四个阶段的识别与问题预防

Identify The Four Stages And Problem Prevention

• 团队不同发展阶段的管理重点

Key Management Points in Different Development Stages of Team

• 形成期：识别团队功能、选择团队成员

Formation Stage: Identifying Team Functions and Selecting Team Members

• 起伏期：甄别能力与价值观、优化团队工作结构与业务

Fluctuation Stage: Identifying Ability and Value, Optimizing Team Work Structure and Business

• 平稳期：加速团队人员招聘、提升产品与服务

Stable Stage: Accelerating Team Recruitment, Promoting Products and Services

• 完成期：授权与发展与激励、成为教练

Completion Stage: Empowerment, Development And Motivation, Coaching

• 案例分析与讨论

Case Analysis andDiscussion

第三模块  Module 3

团队管理改善的要点

Key Points For Team Management Improvement

• 理解团队的结构与角色Learn the team structure and role

• 团队管理游戏Team Management Game

• 理解团队结构，提升团队执行力

Learn The Team Structure And Improving Team Execution

• 理解高层的战略意图、主动沟通Understanding the Strategic Intention of the Top Level and Active Communication

• 理解下属工作当中的“坑”，及时辅导Understand The Pits In The Work Of Subordinates And Coach Timely

• 电影视频与讨论：不同的团队角色

Video Learning and Discussion: Different Team Roles

• 协调者、塑造者、培养者、执行者、监视者、凝聚者、资源调查者与完成者Coordinator, Shaper, Trainer, Executor, Monitor, Agglomerator, Resource Investigator And Finisher

• 团队管理与“用人所长”

Team Management and Employment Professionals

• 错误的“木桶原理” The Wrong "Barrel Principle"

• 讨论：如何管理员工的“短板”Discussion: How to manage the staff's "SHORT BOARD"

• 理解优势，转化“短板”Understanding Advantages and Transforming "SHORT BOARD"

• 提升团队建设当中的信任建设

Promoting Trust Building In Team Building

• 团队信任建设的五个要素

Five Elements of Team Trust Construction

• 长期信任的管理场景演练

Long-term Trust Management Exercise

• 面对“屡教不改”的下属该怎么办？What Should We Do In The Face Of The Subordinates Who Are "Persistent In Teaching"?

• 案例讨论与管理方法总结

Case Discussion And Summary Of Management Methods

第四模块  Module 4

运用DISC改善管理沟通与执行Using DISC to Improve Management Communication and Implementation

• 不同个性的团队成员的DISC的四种行为风格

Four Behavior Styles of DISC of The Team Members with Different Personalities

• 四种行为风格的团队成员的典型特征

Typical Characteristics of Team Members with Four Behavior Styles

• 如何快速判断和识别团队成员的行为风格

How to Quickly Judge and Identify the Behavior Style of Team Members

• 如何管理与激励不同行为风格的下属与工作伙伴

How To Manage And Motivate Subordinates And Work Partners With Different Behavior Styles

• 不同行为风格的下属日常管理要点

Daily Subordinates Management Points with Different Behavior Styles

• 不同行为风格下属的动机与激励方法

Motivation and Motivation of Subordinates with Different Behavior Styles

• DISC与因人适岗

DISC and Personal Suitability

• 运用DISC选人与进行工作任务匹配

Use DISC to select talentand match tasks

• 典型岗位的DISC属性搭配

DISC Attribute Matching of Typical Jobs

课程要点回顾、总结与分享、行动计划

Key Points Review, Summary and Sharing, Action Plan